Payments · Crypto · AI
Global payments for 150M+ users in 200+ countries.
I work on the shared platform behind MoneyGram's risk, fraud and compliance teams: the case management, screening and investigation tools that new products depend on.
- Helped launch crypto wallet, debit card and online bank account products by putting the compliance technology behind them in place.
- Unified sanctions, AML and fraud reviews into one case management platform, setting up a vendor-agnostic move to a new system.
- Led an in-house app to replace MS CRM for managing watchlists and holds: MVP in 3 months, full migration in 9, with less reliance on vendors.
- Moved agent onboarding and investigation workflows from World-Check One into our case management system.
- Now revamping agent onboarding end to end, bringing 7–8 teams into one new flow on a new case management system.
- Leading AI summarization and decision-making for investigations.
- Primary liaison for global reporting and investigation teams, finding ways to make cross-region work smoother.
- Shape roadmaps with compliance, risk, data and IT teams.